OUR COMMITMENT TO PERSONAL DATA PROTECTION

Permanently, we dedicate all our actions and efforts to provide complete security and protection to personal data, considering it one of our highest priorities. In this regard, all information and personal data collected within our environment are handled and stored responsibly and securely, in full compliance with the principles of the laws and regulations applicable to privacy and personal data protection, with a particular emphasis on the General Data Protection Law - LGPD (Law No. 13.709/2018). This Privacy Policy does not apply to third-party websites and applications that you may use, including those linked to our services. We request that you access and read the conditions contained in the policies adopted by such websites and applications before accepting or clicking on any link or form. It is important for you to be aware that when you use our services, we may collect and use your information and personal data in accordance with the provisions contained in this Policy. You declare that you have the legal capacity to accept and consent to the terms and conditions of this Policy, as well as to access and interact with the features offered on our websites and applications, as well as other services made available to you. Therefore, if you do not have such capacity, you hereby declare that you have obtained all necessary authorizations to accept and consent to the terms of this Policy. If you have any questions after reading this Policy or if you are interested in contacting us regarding the information mentioned in this Policy or demonstrating interest in exercising the rights related to your personal data, you can register by clicking here.

DEFINITIONS

Here are some definitions of important terms used in this document:

Consent: Freely given, informed, and unambiguous expression by which the data subject agrees to the processing of their personal data for the purposes stated in this Policy.

Controller: A natural or legal person, authority, agency, or other governmental body that, individually or jointly with others, determines the purposes, means, and decisions regarding the processing of personal data.

Cookies: Files or data packets sent to your device with the purpose of identifying and collecting information about you, thereby enabling the optimization of your experience with us.

Anonymized Data: Data related to an individual that cannot be identified, considering the use of reasonable and available technical means at the time of its processing.

Personal Data: Any data that can identify a person, such as name, identification document number, registration number in the Individuals Registry (CPF), date of birth, address, email, telephone number, debit/credit card number, IP address, geolocation data.

Sensitive Personal Data: Personal data about racial or ethnic origin, religious belief, political opinion, union membership, or membership in religious, philosophical, or political organizations, data related to health or sexual life, genetic or biometric data, when linked to a natural person.

Device: Computers, tablets, laptops, smartphones, and other electronic devices used by you to access the Internet and, consequently, our content.

Data Protection Officer (DPO): A person, natural or legal, appointed by the Controller and Processor to act as a communication channel between the Controller, you, and the National Data Protection Authority (ANPD).

IP Address: Internet Protocol address linked to your device. In summary, it refers to the protocol that identifies, locates, and establishes a connection between electronic devices connected to the Internet.

Processor: A natural or legal person, authority, agency, or other governmental body that processes personal data on behalf of the Controller.

WHAT ARE YOUR RIGHTS?

WELTSOLUTIONS guarantees to its users/customers their rights as data subjects provided for in Article 18 of the General Data Protection Law (LGPD). Therefore, you can, free of charge and at any time: Confirm the existence of data processing, in a simplified or clear and comprehensive format. Access your data, being able to request them in a readable copy in printed or electronic form, secure and reliable. Correct your data by requesting their editing, correction, or updating. Limit the processing of your data when they are unnecessary, excessive, or processed in non-compliance with the legislation through anonymization, blocking, or deletion. Request the portability of your data by obtaining a report of your registration data that (company name) processes about you. Delete your data processed based on your consent, except in cases provided by law. Revoke your consent, withdrawing authorization for the processing of your data. Be informed about the possibility of not providing your consent and the consequences of refusal.

HOW CAN YOU EXERCISE YOUR RIGHTS AS A DATA SUBJECT?

To exercise your rights as a data subject, you should contact WELTSOLUTIONS through the following available means:

- By phone at +55 (11) 2348-5319
- Through the Contact Us form available on our website site.
- By the following email: contato@weltsolutions.com.br

In order to ensure your proper identification as the data subject of the personal data in question, we may request documents or other evidence that can prove your identity. In this case, you will be informed in advance.

HOW AND FOR HOW LONG WILL YOUR DATA BE STORED?

Your personal data collected by WELTSOLUTIONS will be used and stored for the time necessary to provide the service or to achieve the purposes listed in this Privacy Policy, considering the rights of data subjects and controllers. In general, your data will be kept for the duration of the contractual relationship between you and WELTSOLUTIONS. Once the storage period for personal data has ended, they will be deleted from our databases or anonymized, except for the cases legally provided for in Article 16 of the General Data Protection Law, namel:

I - Compliance with a legal or regulatory obligation by the controller;

II - Research by a research institution, with personal data anonymized whenever possible;

III - Transfer to a third party, provided that the data processing requirements established by this Law are respected; or

IV - Exclusive use by the controller, with third-party access prohibited, and provided that the data is anonymized.

In other words, personal information about you that is essential for compliance with legal, judicial, and administrative requirements and/or for the exercise of the right to defense in judicial and administrative proceedings will be retained, regardless of the deletion of other data. The storage of data collected by WELTSOLUTIONS reflects our commitment to the security and privacy of your data. We employ measures and technical solutions for protection that ensure the confidentiality, integrity, and inviolability of your data. Additionally, we have appropriate security measures in place to address risks and control access to stored information.

WHAT DO WE DO TO KEEP YOUR DATA SECURE?

To keep your personal information secure, we utilize physical, electronic, and managerial tools that are designed to protect your privacy. We apply these tools while considering the nature of the personal data collected, the context and purpose of the processing, and the risks that any potential breaches may pose to the rights and freedoms of the individuals whose data is collected and processed. Among the measures we adopt, the following are worth mentioning:

- Only authorized individuals have access to your personal data
- Access to your personal data is granted only after committing to confidentiality
- Your personal data is stored in a secure and appropriate environment.

WELTSOLUTIONS is committed to adopting the best practices to prevent security incidents. However, it is important to highlight that no online platform is entirely secure and free from risks. It is possible that, despite all our security protocols, issues caused exclusively by third parties may occur, such as cyber-attacks by hackers, or as a result of negligence or recklessness on the part of the user/client. In the event of security incidents that may pose significant risks or damages to you or any of our users/clients, we will notify the affected parties and the National Data Protection Authority in accordance with the provisions of the General Data Protection Law.

WHO MAY YOUR DATA BE SHARED WITH?

Considering the preservation of your privacy, WELTSOLUTIONS will not share your personal data with any unauthorized third party. There are only the following circumstances in which your data may be shared:

I - Legal determination, request, requisition, or court order: We may share your data when required by law, legal process, or competent judicial, administrative, or governmental authorities.

II - Corporate transactions: In the event of corporate transactions such as mergers, acquisitions, or incorporations, your data may be automatically transferred or shared as part of the transaction

III - Protection of our rights: Your data may be shared to protect the rights of our company in any type of dispute, including those of a judicial nature.

COOKIES OR BROWSING DATA

WELTSOLUTIONS uses Cookies, which are text files sent by the platform to your computer and stored on it, containing information related to website navigation. In short, Cookies are used to enhance the user experience. By accessing our website and consenting to the use of Cookies, you acknowledge and accept the use of a data collection system for navigation purposes through the use of Cookies on your device. WELTSOLUTIONS uses the following Cookies:

1. Necessary Cookies
Necessary cookies are essential for the basic functioning of the website. They are responsible for providing basic features such as user authentication, security, and proper navigation.

2. Performance Cookies
Performance cookies are used to collect information about how visitors use the website, such as pages visited, time spent on the site, errors encountered, and more. These cookies enhance the performance and usability of our website and help identify any issues.

3. Functionality Cookies
Functionality cookies are used to provide additional personalized features on the website. They allow us to remember user preferences, such as preferred language, region, and custom theme.

4. Advertising Cookies
Advertising cookies are used to track user activity on the website and deliver targeted advertisements based on user interests and browsing behavior. These cookies typically require your explicit consent in accordance with applicable data protection laws.


- Microsoft Edge:
https://support.microsoft.com/pt-pt/microsoft-edge/eliminar-cookies-no-microsoft-edge63947406-40ac-c3b8-57b9-2a946a29ae09

- Internet Explorer:
https://support.microsoft.com/pt-br/help/17442/windows-internetexplorer-deletemanagecookies

- Google Chrome:
https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=pt-BR

- Mozilla Firefox:
https://support.mozilla.org/pt-BR/kb/limpe-cookies-e-dados-de-sites-no-firefox

- Safari:
https://support.apple.com/pt-br/guide/safari/sfri11471/mac

You can find more information about the cookies we use and how they work in our Cookie Policy.

CHANGES TO THIS PRIVACY POLICY

The current version of the Privacy Policy was formulated and last updated on June 15, 2023. We reserve the right to modify this Privacy Policy at any time, especially to adapt to any changes made on our website or in legislative scope. We recommend that you review it frequently. Any changes will come into effect upon their publication on our website, and we will always notify you of any changes that occur. By using our services and providing your personal data after such modifications, you consent to them.

RESPONSIBILITY

The WELTSOLUTIONS ensures the responsibility of the agents involved in the data processing processes, in accordance with articles 42 to 45 of the General Data Protection Law. We commit to keeping this Privacy Policy updated, complying with its provisions, and ensuring its enforcement. Furthermore, we also undertake to seek technical and organizational conditions capable of protecting the entire data processing process. If the National Data Protection Authority requires the adoption of measures regarding the data processing carried out by WELTSOLUTIONS, we commit to follow them.

DISCLAIMER

As mentioned in the section What do we do to keep your data secure?, while we strive to maintain high security standards to prevent incidents, no online platform is entirely risk-free. Therefore, WELTSOLUTIONS cannot be held responsible for any potential damages or losses arising from events beyond our control, such as cyber-attacks or technical failures:

I - Any consequences arising from the negligence, recklessness, or incompetence of users regarding their individual data. We guarantee and take responsibility only for the security of the data processing processes and the fulfillment of the purposes described in this document. Please note that the user is responsible for maintaining the confidentiality of their access data.

II - Malicious actions by third parties, such as hacker attacks, unless proven to be negligent or deliberate conduct by WELTSOLUTIONS. We emphasize that in the event of security incidents that may pose a significant risk or harm to you or any of our users/customers, we will notify the affected parties and the National Data Protection Authority and take the necessary actions.

III - Inaccuracy of the information provided by the user/customer in the records necessary for the use of WELTSOLUTIONS services; any consequences arising from false or misleading information are entirely the responsibility of the user/customer.

DATA PROTECTION OFFICER

WELTSOLUTIONS provides the following means for you to contact us to exercise your rights as a data subject. If you have any questions about this Privacy Policy or the personal data we process, you can contact our Data Protection Officer (DPO) through the following channels:

- By the number +55 (11) 2348-5319
- Through the Contact Us feature available on our website site.
- By the following email address: contato@weltsolutions.com.br

This Cookie Policy is a supplementary document to the Privacy Policy of WELTSOLUTIONS. Here, you will find objective and clear information about what Cookies are, which Cookies we use in our applications, their role, and how to configure them.

1. What are Cookies?
Cookies are small text files or pieces of information that are downloaded to your computer, smartphone, or any other device with internet access when you visit our website. They contain information about your browsing on our pages and only retain information related to your preferences. Therefore, this website can store and retrieve data about your browsing habits to improve the user experience, for example. It is important to emphasize that they do not contain specific personal information such as sensitive or banking data. Your browser stores cookies on the hard drive, but they occupy minimal memory space and do not affect the performance of your computer. Most of the information is deleted as soon as the session is closed, as you will see in the next topic.

1.1. Types of Cookies

Cookies, in terms of their owners, can be categorized as:

1. First-party Cookies: These are cookies set by us or by third parties on our behalf.

2. Third-party Cookies: These are cookies set by trusted third parties in our application.

Cookies, in terms of their lifespan, can be categorized as:

1. Session Cookies or Temporary Cookies: These are cookies that expire as soon as you close your browser, ending the session.

2. Persistent Cookies or Permanent Cookies: These are cookies that remain on your device for a specified period or until you delete them.

2. Why do we use Cookies?
WELTSOLUTIONS uses Cookies to provide the best user experience, making our website more user-friendly and personalized based on your choices and browsing behavior. Therefore, we aim to understand how you use our website and adjust the content to make it more relevant to you. Additionally, cookies help us remember your preferences, ensuring a customized experience. Cookies participate in this process as they store, read, and execute the data necessary to fulfill our objective.

3. What kind of Cookies do we use?
Below is a list of all the cookies that may be used by WELTSOLUTIONS. It is important to remember that you can manage the permission granted for each cookie in your browser settings. Additionally, since cookies capture data about you, we advise reading our Privacy Policy for more information.

3.1. Necessary Cookies
The necessary cookies are essential for the basic functioning of the website. They are responsible for providing basic features such as user authentication, security, and proper navigation.

3.2. Performance Cookies
Performance cookies are used to collect information about how visitors use the website, such as pages visited, time spent on the site, errors encountered, and more. These cookies improve the performance and usability of our website and help identify issues.

3.3. Functionality Cookies
Functionality cookies are used to provide additional personalized features on the website. This allows us to remember user preferences, such as preferred language, region, and customized theme.

3.4. Advertising Cookies
Advertising cookies are used to track user activity on the website and deliver targeted advertisements based on the users interests and browsing behavior. These cookies typically require explicit consent in accordance with applicable data protection laws.

4. Cookie Management
The installation of cookies is subject to your consent. Although most browsers are initially set to accept cookies automatically, you can review your permissions at any time to block, accept, or enable notifications when certain cookies are sent to your device. On your first visit to our website, your agreement with the installation of cookies will be requested. Only after your acceptance will they be activated. To achieve this, we use a consent system on the WELTSOLUTIONS homepage. In this way, we not only request your agreement but also inform you that continued browsing on our websites will be understood as consent. As previously mentioned, you can change permissions, block, or refuse cookies at any time and at no cost. However, revoking consent for certain cookies may impair the proper functioning of some features on the website. To manage cookies in your browser, you can do so directly in the browser settings in the cookie management area. You can access tutorials on this topic directly through the links below:

- Microsoft Edge:
https://support.microsoft.com/pt-pt/microsoft-edge/eliminar-cookies-no-microsoft-edge63947406-40ac-c3b8-57b9-2a946a29ae09

- Internet Explorer:
https://support.microsoft.com/pt-br/help/17442/windows-internetexplorer-deletemanagecookies

- Google Chrome:
https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=pt-BR

- Mozilla Firefox:
https://support.mozilla.org/pt-BR/kb/limpe-cookies-e-dados-de-sites-no-firefox

- Safari:
https://support.apple.com/pt-br/guide/safari/sfri11471/mac

5. Final Terms

For WELTSOLUTIONS, privacy and trust are fundamental to our relationship with you. We are constantly updating ourselves to maintain the highest standards of security. Therefore, we reserve the right to change the Cookie Policy at any time. The changes will take effect immediately upon publication, and you will be notified accordingly. By continuing to browse our applications after these changes become effective, you agree to them. We advise you to always check this Policy, as well as our Privacy Policy. If you have any questions about this Cookie Policy, please contact us through the following means:

Contact: contato@weltsolutions.com.br or +55 (11) 2348-5319